PatrolOS Academy

Security officer training your officers actually finish

Your officers already hold their guard card. PatrolOS Academy keeps them sharp after it: assign a refresher course by name, officers get an alert and a deadline, and you're notified the moment they pass and sign.

Flat price per company from $299/month, up to 50 officers. No credit card, no sales call.

Included in Growth and Professional, and in every free trial. Custom courses are on every plan.

How it works

  1. 1
    Pick a module and a level

    Choose from 16 built-in modules, each in Simple (about 10 minutes), Regular (about 20) or Intense (about 35, 90% to pass).

  2. 2
    Assign it to officers by name

    Tick officers and set a deadline: 7 days by default. Each officer gets a push notification and an email.

  3. 3
    Officers learn, test and sign

    On their phone, officers read the lesson section by section, take a quiz graded on the server (questions shuffle every attempt) and sign the pledge with their name.

  4. 4
    You get the record

    Owners and supervisors are notified on completion. Reminders go out 48 hours before the deadline, and overdue courses are flagged.

What's included

  • The 5 Pillars of a Professional Security Officer: Integrity, Discipline, Vigilance, Professionalism, Courage & Accountability
  • Field skills: verbal de-escalation, retail security & customer service, report writing, emergency response
  • Operations & law: legal authority & use of force, patrol & officer safety, access control, crisis intervention, radio, respect & harassment prevention, social engineering
  • 213 quiz questions with explanations, shown to officers after grading
  • Facts checked against published guidance from CISA, OSHA, the ADA and the American Heart Association, cited in each module
  • Printable completion certificates with score, date and signature
  • A ready-to-post weekly social media post for every module
  • Built-in courses and finished results are locked: nobody can edit them

Good to know

  • It is refresher training for licensed officers, not a state guard-card licensing course.
  • Course content is in English; the officer app screens are in English and Spanish.
  • The legal module teaches general principles; your state law and post orders always come first.

Questions

Can officers cheat the quiz?
Answers are graded on the server and the answer key never reaches the officer's phone. Questions are shuffled on every attempt, and finished records can't be edited by anyone.
Can I add my own courses?
Yes. Every plan includes a custom course builder with lessons, a video link, a quiz and an optional signed acknowledgment.
What happens if an officer misses the deadline?
They get a reminder 48 hours before it. Once it passes, the officer and the company's owners and supervisors are notified, and the assignment shows as overdue.

Try it on your own company

7 days, the full product, no credit card. Most companies run their first shift the same day.

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