PatrolOS Academy
Security officer training your officers actually finish
Your officers already hold their guard card. PatrolOS Academy keeps them sharp after it: assign a refresher course by name, officers get an alert and a deadline, and you're notified the moment they pass and sign.
Flat price per company from $299/month, up to 50 officers. No credit card, no sales call.
Included in Growth and Professional, and in every free trial. Custom courses are on every plan.
How it works
- 1Pick a module and a level
Choose from 16 built-in modules, each in Simple (about 10 minutes), Regular (about 20) or Intense (about 35, 90% to pass).
- 2Assign it to officers by name
Tick officers and set a deadline: 7 days by default. Each officer gets a push notification and an email.
- 3Officers learn, test and sign
On their phone, officers read the lesson section by section, take a quiz graded on the server (questions shuffle every attempt) and sign the pledge with their name.
- 4You get the record
Owners and supervisors are notified on completion. Reminders go out 48 hours before the deadline, and overdue courses are flagged.
What's included
- The 5 Pillars of a Professional Security Officer: Integrity, Discipline, Vigilance, Professionalism, Courage & Accountability
- Field skills: verbal de-escalation, retail security & customer service, report writing, emergency response
- Operations & law: legal authority & use of force, patrol & officer safety, access control, crisis intervention, radio, respect & harassment prevention, social engineering
- 213 quiz questions with explanations, shown to officers after grading
- Facts checked against published guidance from CISA, OSHA, the ADA and the American Heart Association, cited in each module
- Printable completion certificates with score, date and signature
- A ready-to-post weekly social media post for every module
- Built-in courses and finished results are locked: nobody can edit them
Good to know
- It is refresher training for licensed officers, not a state guard-card licensing course.
- Course content is in English; the officer app screens are in English and Spanish.
- The legal module teaches general principles; your state law and post orders always come first.
Questions
- Can officers cheat the quiz?
- Answers are graded on the server and the answer key never reaches the officer's phone. Questions are shuffled on every attempt, and finished records can't be edited by anyone.
- Can I add my own courses?
- Yes. Every plan includes a custom course builder with lessons, a video link, a quiz and an optional signed acknowledgment.
- What happens if an officer misses the deadline?
- They get a reminder 48 hours before it. Once it passes, the officer and the company's owners and supervisors are notified, and the assignment shows as overdue.
Try it on your own company
7 days, the full product, no credit card. Most companies run their first shift the same day.
