The security guard app your officers actually use
PatrolOS puts the whole shift on the officer's phone: GPS clock-in, checkpoint scanning, incident reports with photos and voice, post orders, dispatch messaging and an emergency button — all of it syncing back to your command center in real time, online or off.
A shift, from the officer's phone
- Step 1
Clock in at the post
The officer opens the app and clocks in. PatrolOS captures a high-accuracy GPS fix and the assigned property, so a punch from the wrong site is caught immediately.
- Step 2
Walk the tour
The shift runsheet lists every checkpoint. Officers scan QR or NFC tags, or confirm arrival by GPS geofence, and each scan is timestamped and geotagged.
- Step 3
Report what they see
Incidents are filed on the spot with photos and a voice memo. AI drafts the narrative; the supervisor reviews and approves before it reaches the client.
- Step 4
Stay in contact
Dispatch messages, broadcast alerts and a one-tap emergency button keep the officer connected to the command center for the whole shift.
Built for the field, not the desk
Works on the phone officers already own
PatrolOS installs as a mobile app on Android and iPhone — no dedicated handhelds, no wands, no hardware contract.
Offline-first field work
Scans, reports and photos queue on the device with no signal and sync automatically the moment the phone reconnects.
GPS proof of service
Every punch, checkpoint and incident carries a location and timestamp, giving you defensible proof that the patrol actually happened.
Push notifications
Dispatch traffic, shift reminders and emergency alerts arrive as native push notifications, not buried in a text thread.
Post orders and SOPs in-pocket
Site-specific post orders, standard operating procedures and briefings live in the app, so officers read the current version at the post.
Lone-worker safety
Check-in timers, man-down detection and a panic button escalate to dispatch when an officer stops responding.
What the office sees
Live map of every officer
Dispatch sees who is on shift, where they are and which tours are running, in real time.
Schedules and time clock in sync
The app's punches feed scheduling, overtime and break compliance and flow straight into payroll exports.
Client-visible activity
Tours and incidents captured in the app publish to the client portal, so property managers stop calling for updates.
One account per officer
Invite guards by email or text; roles and permissions decide exactly what each person sees inside the app.
The officer app is in every plan
Flat monthly company pricing — add guards without adding per-seat cost.
- Starter$249/moUp to 10 officers · 10 properties
- Growth$499/moUp to 25 officers · 30 properties
- Professional$799/moUp to 50 officers · 75 properties
Security guard app FAQ
- What is a security guard app?
- A security guard app is the mobile side of a guard management platform. Officers use it to clock in, follow their patrol route, scan checkpoints, file incident reports with photos, and stay in contact with dispatch — replacing paper logs and patrol wands.
- Does the PatrolOS guard app work without internet?
- Yes. Checkpoint scans, incident reports and photos are stored on the device when there is no coverage and sync automatically once the phone is back online.
- Do officers need a special device?
- No. PatrolOS runs on the Android or iPhone an officer already carries, and installs to the home screen like any other app.
- How does the app prove a patrol happened?
- Each clock-in, checkpoint scan and report is stamped with GPS coordinates and a server-side time, and stored in an audit trail you can show a client or an insurer.
- How much does the security guard app cost per guard?
- Nothing per guard. PatrolOS bills per company: Starter at $249/mo, Growth at $499/mo, Professional at $799/mo. The officer app is included in every plan.